Shipping policy

AUSTRALIA SHIPPING

- $9.95 Standard shipping (3-5 business days Australia wide*)

- $14.95 Express shipping (1-2 business days Australia wide*)

Orders over $250.00 will be eligible for FREE standard shipping.

Memorial Ash Jewellery - FREE Registered Standard shipping (3-5 business days Australia wide*)

INTERNATIONAL SHIPPING

Our international orders are shipped via Australia Post Standard International.

New Zealand - Flat rate $20

United States/ Canada - Flat rate $25

United Kingdom - Flat rate $28

Estimated delivery time are 7-10 business days depending on your location. Once an item has been dispatched we will notify you via email with your tracking information.

We are not responsible for any items that are lost, stolen or damaged in transit. Delivery times are not guaranteed. 

For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. These fees are the responsibility of the customer and can be up to 20% of the total order value. Unfortunately, we have no control over these charges and cannot predict the exact amount. Please contact your local customs office for further information. Poppy Mac is not liable for these costs. All prices shown on the website will be in $AUD.

*depending on receiving location - we recommend checking the Australia Post website for more information https://auspost.com.au/