Product Care

We understand how deeply precious this piece is to you. By giving your heirloom a little extra care, you ensure that the physical memory of your loved one remains beautifully bright and protected for generations to come.

Quick care tips:

Use the polishing cloth that is complimentary in all orders.
Store in a jewellery box or cotton bag your jewellery arrived in.
Avoid harsh chemicals - lotions, cleaning products, tanning products and perfumes.
Take off when swimming in salt water or chlorine.
Take off when using heavy gym equipment.

Durable Materials

Natural wax and recycled precious metals. Meaning all jewellery is made using high quality materials that are sustainable and durable.

Handmade in Australia

Crafted consciously in the Southern Highlands, New South Wales.

Attention to Detail

We know how sentimental your jewellery and story is. The utmost love and care is given to every piece.

Sterling Silver

Sterling silver is perfect for everyday wear. It loves to be worn, but it needs a little love and care to stay bright.

Sterling silver naturally tarnishes (darkens) over time when exposed to oxygen and moisture in the air.

How to Clean - When it does begin to look dull, gently polish it with a specialized silver polishing cloth. Never use abrasive paper towels or tissues, which can scratch the soft metal.

Avoid - Keep silver away from chlorine (pools/hot tubs), saltwater, household cleaners, and body lotions, as these speed up the tarnishing process significantly.

Gold Vermeil

Gold Vermeil is a thick layer of solid 18ct gold bonded over a sterling silver base. We bond the gold to above industry standard at 3 microns. It gives you the look and feel of solid gold, but requires extra gentle care to protect the layer.

Treat it Gently - Because it is a surface layer of gold, it can eventually wear down if subjected to friction or harsh chemicals. Never use chemical jewelry cleaners or intense polishing cloths on vermeil, as this can strip the gold away.

How to Clean - Simply wipe the piece down gently after wearing with a completely dry, soft microfiber cloth to remove skin oils. If it needs a deeper clean, use warm water (no soap) and dry it immediately with a soft towel.

Avoid - Always remove gold vermeil before showering, swimming, sleeping, or exercising. Crucial rule: Apply all perfumes, hairsprays, and lotions first, let them completely dry, and put your vermeil jewelry on last.

9ct Gold

9ct gold is incredibly durable and designed to last a lifetime, making it the perfect choice for everyday heirlooms.

Why it's durable - Solid 9ct gold is strong and highly resistant to scratching, bending, and tarnishing, making it beautiful for pieces you never want to take off.

How to Clean - Over time, gold can gather oils from your skin, soaps, and perfumes. To restore its brilliant shine, soak the piece in a bowl of warm water with a few drops of mild, fragrance-free dish soap for 5–10 minutes. Gently brush it with an extra-soft toothbrush, rinse thoroughly under clean running water, and pat completely dry with a soft cloth.

Avoid - While solid gold handles daily life beautifully, try to avoid harsh chemicals like bleach, which can structurally weaken the gold alloys over time.

Handmade Earrings Poppy Mac Slow Crafted Made in Australia

Gemstone & Memorial Ash Jewellery

Aviod - While a splash of water won't hurt, your gemstone and memorial ash jewellery should not be exposed to water for long periods of time. Always remove it before showering, swimming, washing dishes, or bathing.

Alcohol-based hand sanitisers, perfumes, lotions, and harsh cleaning agents will gradually over time damage your jewellery. Always put your jewellery on last after your lotions and perfumes have dried.