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We deliver to all locations within Australia.

All Poppy Mac designs are handmade to order. We ask that you allow 10 working days for your pieces to be made and packed with additional shipping time on top of this time frame.

We take no responsibility if your order is lost or stolen on delivery. Customers take full responsibility for the delivery of these orders and Poppy Mac are not able to offer replacement or compensation for any loss or delivery issues.

Please note that during sale periods additional delays to the above timing may be experienced.

You will receive an email confirming your order. An email confirming shipment and tracking details will also be sent when your order has been dispatched. It is the customers responsibility to ensure that all shipping details are correct when you receive your order confirmation. 

Once an order is shipped, we are unable to make any changes to the order, delivery address or location. Poppy Mac takes no liability for orders that are sent to the incorrect address due to customer error or delays experienced due to courier delivery times. 


All Poppy Mac orders come carefully wrapped and packaged in a branded white cotton drawstring bag or box. If you are ordering multiple pieces these will be wrapped individually but packed into the same gift bag to reduce wastage.


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